Terms of Service

Last updated: September 2, 2026

Welcome to Chelsea Boutique.

These Terms of Service apply to your use of chelseaboutique.co and any purchases made through our website.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your location, or that you have permission from a parent or guardian to use this website.

You must not use our products or website for any illegal or unauthorised purpose.

Product Information

We do our best to display product descriptions, colours, sizes, images and other details as accurately as possible.

However, colours may appear slightly different depending on your screen settings, device, lighting or other factors.

Product descriptions, prices and availability may be changed at any time without notice.

Pricing

All prices are displayed on our website and may change from time to time.

We reserve the right to correct pricing errors, product information errors or availability errors.

If an order is affected by an obvious pricing or product information error, we may contact you to resolve the issue or cancel the affected order and issue a refund.

Orders

When you place an order, you agree that all information you provide is accurate and complete.

After placing your order, you will receive an order confirmation by email.

Receiving an order confirmation does not necessarily mean that your order has been accepted if there is an issue with payment, stock availability, pricing, delivery details or suspected fraudulent activity.

Refusal or Cancellation of Orders

We reserve the right to refuse, cancel or limit an order where reasonably necessary.

This may include situations involving:

1. Incorrect or incomplete customer information
2. Payment issues
3. Suspected fraudulent activity
4. Product availability issues
5. Pricing or listing errors
6. Unusual or suspicious order activity

If Chelsea Boutique cancels an order after payment has been successfully made, the applicable amount will be refunded to the original payment method.

Shipping

Shipping and delivery times are estimates and may occasionally be affected by circumstances outside our control.

Please read our Shipping Policy for full information regarding processing times, estimated delivery times, shipping partners and direct supplier fulfilment.

Some orders may be shipped directly from our suppliers, including suppliers located outside the United Kingdom.

Returns and Refunds

Returns, exchanges and refunds are handled in accordance with our Returns and Refund Policy, including our 30-day money-back guarantee.

Nothing in these Terms of Service is intended to limit or exclude any statutory rights you may have under applicable UK consumer law.

Payment

We accept the secure payment methods displayed at checkout.

Depending on availability, these may include credit or debit cards, Apple Pay, Google Pay, Shop Pay and other supported payment methods.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Account Information

You agree to provide current, complete and accurate account, billing and shipping information when making a purchase.

If you create an account on our website, you are responsible for keeping your login information secure and for activity carried out through your account.

Website Content

Unless otherwise stated, content on this website, including text, graphics, logos, product descriptions, images and website design, is owned by or licensed to Chelsea Boutique or its respective content providers.

You may not copy, reproduce, distribute, republish or commercially use our content without appropriate permission, except where permitted by law.

Prohibited Use

You must not use our website:

1. For unlawful or fraudulent purposes
2. To violate applicable laws or regulations
3. To infringe intellectual property or other rights
4. To transmit viruses, malware or other harmful code
5. To unlawfully collect or use another person's personal information
6. To interfere with the security, functionality or performance of our website
7. To submit false, fraudulent or deliberately misleading information

Third-Party Tools and Links

Our website may provide access to third-party services, tools, payment providers or external links.

We are not responsible for the availability, content, privacy practices, terms or services of independent third-party websites.

We recommend reviewing the applicable terms and policies before using third-party services.

Limitation of Liability

To the maximum extent permitted by applicable law, Chelsea Boutique will not be liable for indirect, incidental, special or consequential losses arising from the use of our website, services or products.

Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful, including any statutory consumer rights that cannot legally be excluded or restricted.

Indemnity

To the extent permitted by applicable law, you agree to indemnify Chelsea Boutique against claims, losses or reasonable costs arising directly from your unlawful use of our website, your material breach of these Terms of Service or your infringement of third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

Any changes will be published on this page with an updated revision date.

Contact Us

For questions regarding these Terms of Service, please contact us:

Chelsea Boutique
Email: info@chelseaboutique.co
Website: chelseaboutique.co